Shipping Policy

Effective Date: October 1, 2024

 

At Filtered Face Gadgets, we strive to provide a seamless and efficient shipping experience. Please read the following details regarding our shipping policies.

 

1. Shipping Methods

At Filtered Face Gadgets, we offer reliable shipping options to ensure your orders reach you as quickly as possible. The estimated delivery times are as follows:

  • Metro Manila: 2-4 business days
  • Luzon (Outside Metro Manila): 5-7 business days
  • Visayas and Mindanao: 7-10 business days

Shipping times may vary based on your location and the availability of items. Please note that while we strive to meet these delivery timelines, shipping may be delayed due to unforeseen circumstances such as extreme weather conditions, peak seasonal demand, or other factors beyond our control.

 

2. Shipping Costs

Shipping costs are calculated at checkout based on your shipping method, delivery address, and quantity of items purchased. The shipping cost may increase if you are buying two or more items. Any applicable fees will be clearly displayed before you complete your order.

 

3. Order Processing Time

All orders are processed within 1-3 business days. You will receive a notification via email once your order has been shipped, along with a tracking number.

 

4. Tracking Your Order

    Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your shipment through our shipping partner’s website.

     

    5. Delivery Issues

    If you experience any issues with the delivery of your order, such as delays or missing items, please contact us at sales@filteredface.com as soon as possible. We will work with our shipping partners to resolve any issues promptly.

     

    6. International Shipping

      At this time, we only ship within the Philippines. We do not offer international shipping.

       

      7. Damaged or Lost Packages

        If your package arrives damaged or is lost during transit, please contact us at sales@filteredface.com within 48 hours of receiving your order. We will assist you in filing a claim with the shipping carrier and ensure you receive a replacement or refund as applicable.

         

        8. Changes to This Policy

          We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

           

          9. Contact Us

            If you have any questions or concerns regarding our Shipping Policy, please reach out to us:

            Filtered Face Gadgets
            Address: 6 Fatima Street, Barangay Plainview, Mandaluyong City, Philippines
            Mobile: 09765353528
            E-mail: sales@filteredface.com